Privacy Policy
Charter Oak Landscape Development Company
At Charter Oak Landscape Development Company we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website or communicate with our team.
By using this website, you agree to the practices described below.
Information We Collect
We may collect personal information that you voluntarily provide through contact forms, quote requests, appointment scheduling tools, phone calls, emails, or other communication methods. This information may include:
• Name
• Email address
• Phone number
• Property address
• Project details
• Uploaded photos, files, or design materials
• Any additional information you choose to provide
We may also collect non-personal information automatically through website analytics and server logs, including:
• IP address
• Browser type
• Device information
• Pages visited
• Referral sources
• General geographic region
• Time spent on the website
How We Use Information
Information collected may be used to:
• Respond to inquiries and estimate requests
• Communicate about landscaping projects and services
• Schedule consultations or appointments
• Improve website functionality and user experience
• Send project-related updates
• Maintain website security and performance
• Analyze website traffic and visitor behavior
We do not sell personal information to third parties.
Cookies and Tracking Technologies
This website may use cookies and similar technologies to improve website performance and enhance the browsing experience. Cookies help us understand how visitors interact with the website and may assist with analytics, functionality, and marketing efforts.
You may disable cookies through your browser settings if preferred.
Third-Party Services
We may use trusted third-party services for website hosting, analytics, scheduling, mapping, communication, marketing, or media delivery. These services may collect limited technical information as part of normal website functionality.
Third-party platforms may include services such as:
• Google Analytics
• Google Maps
• Social media integrations
• Embedded media providers
• Scheduling or contact form systems
Each third-party provider maintains its own privacy practices and policies.
File Uploads and Submitted Materials
If you upload files, photos, design inspiration, or project materials through our website, those materials will only be used for project evaluation, communication, and related landscaping services.
Please avoid uploading confidential or sensitive information unless specifically requested.
Data Security
We take reasonable measures to help protect submitted information and maintain website security. However, no online transmission or storage method can be guaranteed to be completely secure.
Links to Other Websites
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of external websites.
Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Your Rights
Depending on your location and applicable laws, you may have rights related to your personal information, including requesting access, updates, or deletion of your information.
To request assistance regarding your information, please contact us directly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in services, technology, or legal requirements. Updated versions will be posted on this page with the revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Charter Oak Landscape Development Company
113 N Church St, Suite 502
Visalia, CA 93291
Phone: (805) 400-3111
